The Update, the Vent, and the Disaster

Rands on the three modes that every 1:1 meeting can take — and why learning to recognize which one is happening (and respond appropriately) is most of what separates good managers from bad ones.

“Changed how I run 1:1s. The key insight is that your job in a 1:1 isn't to give updates or solve problems — it's to figure out what mode you're in. Most managers never figure this out.”